Official Documents

Ftn111 Privacy Policy – Data Protection & Personal Information

Ftn111 values your privacy. This document clearly explains how we collect, use, store, and protect the personal information of all platform members.

Last Updated: 1 July 2026  ·  Applicable to all ftn111 platform users

Our Commitment to Your Privacy

Every layer of the FTN111 system is designed to keep your personal data secure and under control.

256-bit SSL Encryption

All data transmitted between your device and FTN111 servers is protected by industry-grade 256-bit SSL encryption, the same standard used by Malaysia's major banks.

Secure Data Storage

Your personal information is stored on secured servers with multi-layered access controls. Only authorised staff may access member data within their designated scope of duties.

Secure & Confidential KYC

KYC documents submitted are processed in an encrypted environment. Copies of your identity documents are not shared with any third party without your consent or a legal directive.

No Data Sales

Ftn111 has never and will never sell members' personal information to any third party for marketing or commercial purposes. Your data is not our product.

Mobile App Security

The ftn111 mobile app features biometric authentication and automatic session protection. Login sessions will time out automatically when inactive to keep your account secure.

Legal Compliance

The ftn111 Privacy Policy complies with applicable data protection laws, including Malaysia's Personal Data Protection Act (PDPA), ensuring your rights as a user are always upheld.

This Privacy Policy ("Policy") describes ftn111's practices regarding the collection, use, disclosure, and protection of your personal information as a member of our platform. We understand how important privacy is to you, and we are committed to managing your data in a responsible, transparent, and secure manner.

By using the ftn111 platform, you agree to the terms set out in this Privacy Policy. This document should be read together with Terms and Conditions for a comprehensive understanding.

Important Note: ftn111 does not collect more data than is necessary to deliver our services. We only request relevant information and always make clear the purpose for collecting it.


1. Information We Collect

Ftn111 collects personal information from you in a number of different situations. Below are the categories of data we collect and the purposes for collection:

Data Categories Example Information Main Purpose
Identity Data Full name, date of birth, identification card number Account Verification & KYC
Contact Data Phone number, email address, residential address Communication & Verification
Financial Data Bank account number, deposit/withdrawal transaction history Payment Processing
Technical Data IP address, device type, web browser, session data Security & Improvements
Usage Data Game history, wagering, login times Analytics & responsible wagering

We do not collect sensitive information such as medical data, religious beliefs, or sexual orientation. All data collected is limited to what is necessary to provide ftn111 platform services safely and efficiently.

2. How We Use Your Data

The information we collect is used exclusively for the following purposes and will not be used beyond this scope without your consent:

  • To create and manage your member account on the FTN111 platform.
  • To securely process deposits, withdrawals, and other financial transactions.
  • To conduct KYC checks in compliance with legal requirements for fraud prevention and anti-money laundering.
  • To send important account notifications, the latest promotions, and service updates.
  • To detect and investigate suspicious or fraudulent activity in order to protect all members.
  • To improve the user experience based on usage patterns and member feedback.
  • To comply with legal obligations and regulations applicable to platform operations.
  • To support responsible gambling programmes by monitoring concerning gameplay patterns.

Marketing: We will only send you marketing communications if you have given your consent during registration. You may unsubscribe from promotional emails at any time through your account settings.

3. Personal Information Sharing

Ftn111 does not sell, rent, or trade members' personal information to any third party. However, there are limited situations where we may need to share your data with certain parties:

  • Payment Service Providers: Transaction information is shared with selected payment gateways to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
  • Technical Service Providers: Third parties that assist us in operating the platform, such as cloud server providers and anti-fraud services, may access data only within their designated scope of work.
  • Legal Authorities: We will disclose the required information if directed to do so by a court, law enforcement agency, or regulatory body with valid jurisdiction.
  • Business Transfers: In the event FTN111 undergoes a merger or acquisition, member data may be transferred to the new entity, which will remain bound by this privacy policy.

In all of the above cases, we ensure that recipients of your data comply with data protection standards equal to or higher than our own.

4. Data Security Measures

We continuously invest in our security infrastructure to ensure your data is always protected. Among the measures we employ:

1
Data Encryption in Transit & at Rest

All data transmitted between your device and our servers is protected by TLS 1.3 protocol. Data stored in our databases is also encrypted using the AES-256 standard.

2
Two-Factor Authentication (2FA)

All member accounts support two-factor authentication via SMS or an authenticator app. We strongly encourage all members to activate this feature for added protection.

3
Real-Time Threat Monitoring

Our systems continuously monitor for suspicious activity. Any unusual login attempts or irregular activity will trigger automatic security checks and member notifications.

4
Regular Security Audits

The FTN111 platform undergoes regular security audits by independent third parties to identify and address vulnerabilities before they can be exploited.

5. Cookies & Tracking Technologies

Ftn111 uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled.
  • Performance Cookies: To help us understand how members use the platform so we can improve the overall experience.
  • Functional Cookies: To remember your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: To collect aggregated and anonymised usage data for internal analytics purposes only.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the ftn111 platform.

6. Your Rights as a Member

As an FTN111 member, you have the following rights regarding your personal information. You may submit requests relating to these rights to our support team:

Right to Access Data
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object to Processing

We will process requests relating to these rights within 30 business days. In certain situations, we may need to verify your identity before processing the request to protect the security of your account.

7. Data Retention Period & Deletion

Ftn111 retains your personal information for as long as your account is active or as long as necessary to provide our services. The following are our data retention guidelines:

  • Active account data is retained for the duration of your membership with ftn111.
  • After account closure, basic data is retained for 5 years to comply with anti-money laundering legal requirements.
  • Financial transaction records are retained for a minimum of 7 years in accordance with financial reporting requirements.
  • Technical logs and security activity data are retained for 12 months before being automatically deleted.
  • Marketing and communications data is retained until you withdraw consent or request deletion.

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.

8. Third-Party Links & Services

The FTN111 platform may contain links to third-party websites or services such as game providers. Our Privacy Policy does not apply to those external websites or services.

  • Each third-party game provider has its own privacy policy, which you should review separately.
  • Ftn111 is not responsible for the privacy practices or content of any linked third-party websites.
  • We encourage you to always read the privacy policy of any service before sharing your personal information.

9. Changes to the Privacy Policy

Ftn111 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, technological developments, or new legal requirements.

  • Any material changes will be communicated to members via in-platform notifications or email at least 14 days before taking effect.
  • The "Last Updated" date at the top of this document will be updated whenever changes are made.
  • Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our data protection team:

  • Via live chat available 24/7 on the FTN111 platform.
  • Via official email: [email protected]
  • We are committed to responding to all privacy-related enquiries within 3 business days.

We take every privacy complaint seriously and will thoroughly investigate and respond to each enquiry received.

Secure & Trusted Platform

Your Data is Safe. Your Experience is Secured.

We protect your privacy at every step. Register today and enjoy a safe, fair, and enjoyable wagering experience at ftn111.

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